Very Safe, As Your Account Will Be Secured With A Password Of Your Choice Which You'll Need To Input At Intervals During Your Choosing And Bidding Process.
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After Choosing And Bidding For A Courier Service Provider, You Have 30minutes To Cancel Your Bid. Failure To Utilize The 30 Minutes Cancellation-window Period, Would Mean You Have Made Your Choice And Are Expectant Of A Delivery Personnel From Your Chosen Courier Service Provider.

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Yes. As You'll Need To Complete A Registration Process On Our Mobile-app Or On Your Desktop In Order To Bid For Courier Services.
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Very Safe. Besides, Our Insurance Policy Is Packaged In Such A Way That You Get Full Compensation For Any Damage Done To Your Item. This Is Of Course After It Has Been Ascertained That The Damage Was Caused By The Delivery Personnel In The Process Of Delivery.
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Online Payments Can Be Made Through The Various Interswitch Powered Debit Cards.



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You Can Track Your Order Through Updates That You'll Get On The Swifno Website And Also Through A Courier Map On The Swifno Mobile App As Well.
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We Deliver All Types Of Items, In So Far As The Pass The Required Haulage Size And Weight Set By The Authorities Within The Location Of Haulage.

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You'll Get A Full Refund Of Every Payment You Made Online And Your Item Will Be Returned To You Intact.
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 Yes We Do. The Chosen Courier Service Provider, Provides Returns For Items Which Get Damaged In The  Process Of Delivery. In Such Cases The Items Will Be Replaced As Soon As Possible Or The Customer Will Be Refunded With The Complete Cost Of The Item.
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We Are Operational In (but Not Restricting Ourselves To) Lagos And Abuja.
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There Are No Hidden Costs Or Charges When You Bid On Our Website Or Mobile App. All Costs Are 100% Visible At The End Of The Bidding Process.
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Payment Is Made To The Chosen Courier Service Online Before The Dispatch Rider Is Sent To Pick Up The Item.
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After Item Has Been Picked Up From Sender, The Item Is Delivered As Soon Possible. And Once Delivered, The Receiver Can Confirm Delivery Else, Delivery Is Automatically Confirmed Within 3days. After Delivery Is Complete, Customer Can Rate Courier.


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After You've Chosen Your Preferred Courier Service Provider And Made Payment, A Receipt Will Appear On Your Screen Detailing Your Choice Of Courier Service Provider Including Your Service Charges, And Then A Delivery Personnel Will Be Sent To Your Contact Address To Pick Up The Item To Be Delivered. Please Keep This Receipt For Your Reference.
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Yes There Is. And Yes You Can Get Real-time Feedback. Our Helpline Can Be Found On The Bottom Right Of Our Website.
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He'll Put A Call Across To You The Customer For Clearer, Verbal And Real Time Instructions On How Find Your Location.
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The Courier Service Provider Will Place A Call Across To The Recipient And If The Call Is To No Avail, The Courier Service Provider Will Return To The Office With The Item, Awaiting Contact From The Recipient.
Note, If The Recipient Is Unavailable For Three(3) Working Days, The Delivery Transaction Will Be Nullified Pending Future Contact With The Recipient.
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Yes, As Long As The Third Party Passes The Confirmation Tests Which Are; Evidence Of Receipt Including The Tracking Number And A Phone Call With The Actual Recipient Of The Item With Whom The Delivery Transaction Was Made.
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The Qualification Of Items For Delivery, Depends On The Courier Laws Of The Federal Republic Of Nigeria. As Such, Any Goods Or Item That Is Banned In The Country Cannot Be Couriered.
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The Customer Packages The Item To His/her Taste. But In Cases Where The Item(s) In Question Is Fragile Or Delicate, The Courier Service Provider Packages It Again And Wraps The Item With A 'fragile' Inscripted Sellotape And Treats It With Special Care.
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Yes! Our System Has Been Programmed Such That There Are Measurement Ranges That Every Item Falls Under. All You Need To Do Is Simply Mention The Item, Its That Easy.
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